OEM vs ODM Customization Capabilities Chart | |||
| Customization Item | OEM | ODM | Notes |
| Logo Printing / Branding | ✔️ | ✔️ | Standard OEM service |
| Packaging & User Manual Design | ✔️ | ✔️ | External packaging and documentation |
| Housing Color Customization | ✔️ | ✔️ | Color change / surface finishing |
| Enclosure Material & Structural Redesign | ❌ | ✔️ | ODM requires new mold development |
| Outdoor Unit Housing Design | ❌ | ✔️ | ODM offers full customization from structure to appearance |
| Indoor Unit Appearance Design | ❌ | ✔️ | ODM provides complete product design |
| Firmware / Software Customization | ❌ | ❌ | Requires hardware & software development |
| UI Design & Customization | ❌ | ✔️ | ODM supports tailored UI styles |
| System Function Add / Remove | ❌ | ✔️ | ODM can carry out secondary development per client needs |
| Language Customization (Menu / Voice Pack) | ✔️ | ✔️ | OEM supports simple replacement, ODM supports multi-language adaptation |
| Product Certification Support (e.g. CE/FCC) | ✔️ | ✔️ | Both OEM/ODM can assist, ODM usually handles full process with new development |
| After-sales Documents / Installation Manual | ✔️ | ✔️ | Customized according to client’s branding |
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